/* SwiftDial Follow-Ups – look and feel.
   Layout: fixed left sidebar, page header, content cards. Collapses to a top bar on phones. */
:root {
  --bg: #F4F6FA; --surface: #FFFFFF; --surface-2: #F7F8FC; --line: #E4E8F0; --line-2: #EEF1F6;
  --ink: #111827; --ink-2: #374151; --muted: #6B7280;
  --accent: #4F46E5; --accent-2: #4338CA; --accent-ink: #FFFFFF; --accent-soft: #EEF0FF;
  --money: #059669; --money-soft: #E7F7F0; --warn: #C2700A; --warn-soft: #FEF4E2; --bad: #DC2626; --bad-soft: #FDECEC;
  --side: #FFFFFF;
  --shadow: 0 1px 2px rgba(17, 24, 39, .04), 0 1px 3px rgba(17, 24, 39, .06);
  --shadow-lg: 0 10px 30px rgba(17, 24, 39, .12);
  --font: "Plus Jakarta Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --r: 14px; --r-sm: 10px;
}
@media (prefers-color-scheme: dark) { :root:not([data-theme="light"]) {
  --bg: #0D1117; --surface: #151B24; --surface-2: #1A212C; --line: #262F3C; --line-2: #1F2733;
  --ink: #F1F4F9; --ink-2: #CBD3DF; --muted: #8C97A8;
  --accent: #8B87FF; --accent-2: #A5A2FF; --accent-ink: #0D1117; --accent-soft: #23234A;
  --money: #34D399; --money-soft: #0F2E24; --warn: #F5B14C; --warn-soft: #33260F; --bad: #F87171; --bad-soft: #3A1717;
  --side: #11161E; --shadow: 0 1px 2px rgba(0,0,0,.3); --shadow-lg: 0 10px 30px rgba(0,0,0,.5); color-scheme: dark } }

* { box-sizing: border-box }
[hidden] { display: none !important }
html, body { margin: 0 }
body { background: var(--bg); color: var(--ink); font-family: var(--font); font-size: 14px; line-height: 1.5; -webkit-font-smoothing: antialiased }
h1, h2, h3 { margin: 0; letter-spacing: -.02em; text-wrap: balance }
h1 { font-size: 22px; font-weight: 800 }
h2 { font-size: 22px; font-weight: 800 }
h3 { font-size: 15px; font-weight: 700 }
p { margin: 0 }
.num, .mono { font-variant-numeric: tabular-nums }
button, input, select, textarea { font: inherit; color: inherit }
button { cursor: pointer }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px }
a { color: var(--accent) }

/* ---------- shell ---------- */
.app { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh }
.side { position: sticky; top: 0; height: 100vh; background: var(--side); border-right: 1px solid var(--line); display: flex; flex-direction: column; padding: 20px 14px; gap: 22px }
.logo { display: flex; align-items: center; gap: 10px; padding: 0 8px }
.logo .mark { width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center; background: linear-gradient(135deg, var(--accent), #7C6CF7); color: #fff; box-shadow: 0 4px 12px rgba(79, 70, 229, .35) }
.logo b { display: block; font-size: 16px; font-weight: 800; letter-spacing: -.02em; line-height: 1.1 }
.logo small { display: block; font-size: 12px; color: var(--muted); font-weight: 500 }
nav { display: flex; flex-direction: column; gap: 2px }
nav button { border: 0; background: transparent; text-align: left; padding: 9px 12px; border-radius: 10px; display: flex; align-items: center; gap: 11px; color: var(--ink-2); font-weight: 600 }
nav button svg { flex: none; opacity: .75 }
nav button:hover { background: var(--surface-2) }
nav button[aria-current="true"] { background: var(--accent-soft); color: var(--accent) }
nav button[aria-current="true"] svg { opacity: 1 }
nav .count { margin-left: auto; font-size: 11px; font-weight: 700; background: var(--bad); color: #fff; border-radius: 99px; padding: 1px 7px; font-variant-numeric: tabular-nums }
.side-foot { margin-top: auto; display: flex; align-items: center; gap: 10px; padding: 12px 8px 0; border-top: 1px solid var(--line) }
.me { min-width: 0; flex: 1 }
.me b { display: block; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis }
.me small { display: block; font-size: 12px; color: var(--muted) }
.avatar { flex: none; width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center; font-weight: 700; font-size: 13px; background: var(--accent-soft); color: var(--accent) }
.avatar.lg { width: 52px; height: 52px; font-size: 18px }
.iconbtn { border: 0; background: transparent; color: var(--muted); padding: 8px; border-radius: 8px; display: grid; place-items: center }
.iconbtn:hover { background: var(--surface-2); color: var(--ink) }

.content { min-width: 0; display: flex; flex-direction: column }
.top { position: sticky; top: 0; z-index: 5; background: var(--bg);
  display: flex; flex-wrap: wrap; gap: 10px 16px; align-items: center; justify-content: space-between; padding: 18px 28px 14px }
.tools { display: flex; flex-wrap: wrap; gap: 10px; align-items: center }
.pick { display: flex; align-items: center; gap: 8px; color: var(--muted); font-size: 13px; font-weight: 600 }
main { padding: 4px 28px 60px; display: flex; flex-direction: column; gap: 18px; min-width: 0 }

/* ---------- controls ---------- */
select, input[type=text], input[type=number], input[type=email], input[type=password], input[type=date], input[type=datetime-local], textarea {
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-sm); padding: 9px 12px; min-width: 0; max-width: 100%; transition: border-color .15s, box-shadow .15s }
select:focus, input:focus, textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft) }
textarea { width: 100%; resize: vertical }
input[type=checkbox] { width: 16px; height: 16px; accent-color: var(--accent) }
input[type=file] { font-size: 13px }
input[type=file]::file-selector-button { border: 1px solid var(--line); background: var(--surface); border-radius: 8px; padding: 7px 12px; margin-right: 10px; font-weight: 600; cursor: pointer }

.btn { border: 1px solid var(--line); background: var(--surface); border-radius: var(--r-sm); padding: 8px 14px; white-space: nowrap; font-weight: 600; color: var(--ink-2); display: inline-flex; align-items: center; justify-content: center; gap: 7px; transition: background .15s, border-color .15s, transform .05s }
.btn:hover { border-color: #C9D0DC; background: var(--surface-2) }
.btn:active { transform: translateY(1px) }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink) }
.btn.primary:hover { background: var(--accent-2); border-color: var(--accent-2) }
.btn.call { background: var(--money); border-color: var(--money); color: #fff; padding: 10px 18px; border-radius: 99px; box-shadow: 0 4px 14px rgba(5, 150, 105, .3) }
.btn.call:hover { filter: brightness(1.05); background: var(--money) }
.btn.hang { background: var(--bad); border-color: var(--bad); color: #fff; border-radius: 99px }
.btn.sm { padding: 5px 10px; font-size: 12px; border-radius: 8px }
.btn.lg { padding: 12px 16px; font-size: 15px }
.btn:disabled { opacity: .5; cursor: not-allowed }

.badge, .chip { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 99px; background: var(--surface-2); color: var(--ink-2); border: 1px solid var(--line); white-space: nowrap }
.badge.warn, .chip.today { background: var(--warn-soft); color: var(--warn); border-color: transparent }
.chip.over { background: var(--bad-soft); color: var(--bad); border-color: transparent }
.chip.money { background: var(--money-soft); color: var(--money); border-color: transparent }
.chip.blue, .chip.later { background: var(--accent-soft); color: var(--accent); border-color: transparent }

/* ---------- cards ---------- */
.panel { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); box-shadow: var(--shadow); min-width: 0 }
.panel > header { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; justify-content: space-between; padding: 16px 18px; border-bottom: 1px solid var(--line-2) }
.panel .body { padding: 18px }
.label { font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); font-weight: 700 }
.muted { color: var(--muted) }
.err { color: var(--bad); font-size: 13px; font-weight: 500 }
.note { font-size: 13px; color: var(--muted); background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-sm); padding: 10px 14px }
.empty { padding: 40px 20px; text-align: center; color: var(--muted) }
.empty .big { font-size: 15px; font-weight: 700; color: var(--ink-2); margin-bottom: 4px }

.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px }
.kpi { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); box-shadow: var(--shadow); padding: 16px 18px; display: flex; align-items: center; gap: 14px }
.kpi .ic { flex: none; width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent) }
.kpi.bad .ic { background: var(--bad-soft); color: var(--bad) }
.kpi.warn .ic { background: var(--warn-soft); color: var(--warn) }
.kpi.money .ic { background: var(--money-soft); color: var(--money) }
.kpi .v { display: block; font-size: 24px; font-weight: 800; letter-spacing: -.02em; font-variant-numeric: tabular-nums; line-height: 1.15 }
.kpi .label { display: block }

/* ---------- follow-up queue and contact card ---------- */
.split { display: grid; grid-template-columns: minmax(0, 380px) minmax(0, 1fr); gap: 18px; align-items: start }
.queue { display: flex; flex-direction: column; overflow: hidden }
.group { padding: 14px 18px 6px; display: flex; justify-content: space-between }
.item { display: grid; grid-template-columns: 4px minmax(0, 1fr); gap: 12px; padding: 12px 18px; border-top: 1px solid var(--line-2); cursor: pointer; transition: background .12s }
.item:hover { background: var(--surface-2) }
.item.sel { background: var(--accent-soft) }
.stripe { border-radius: 4px; background: var(--line) }
.stripe.over { background: var(--bad) } .stripe.today { background: var(--warn) } .stripe.later { background: var(--accent) }
.item .row1 { display: flex; justify-content: space-between; gap: 8px; align-items: center }
.item .name { font-weight: 700; overflow: hidden; text-overflow: ellipsis; white-space: nowrap }
.item .sub-line { font-size: 13px; color: var(--muted); margin-top: 2px }
.item .actions { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px }
.search { padding: 12px 18px }
.search input { width: 100% }

.card-head { display: flex; flex-wrap: wrap; gap: 14px; justify-content: space-between; align-items: center; padding: 20px 22px; border-bottom: 1px solid var(--line-2) }
.who { display: flex; gap: 14px; align-items: center; min-width: 0 }
.facts { display: flex; flex-wrap: wrap; gap: 4px 16px; margin-top: 4px; color: var(--muted); font-size: 13px }
.facts b { color: var(--ink-2); font-weight: 600 }
.head-actions { display: flex; gap: 8px; align-items: center }
.callbar { margin: 16px 22px 0; border-radius: var(--r-sm); padding: 12px 16px; display: flex; flex-wrap: wrap; gap: 10px; align-items: center; justify-content: space-between; background: var(--money-soft); color: var(--money); font-weight: 600 }
.callbar.ringing { background: var(--warn-soft); color: var(--warn) }
.callbar.wrap { background: var(--accent-soft); color: var(--accent) }
.callbar .t { font-size: 18px; font-weight: 800; font-variant-numeric: tabular-nums; margin-left: 6px }
.pulse { width: 9px; height: 9px; border-radius: 50%; background: currentColor; display: inline-block; margin-right: 8px; animation: p 1.2s infinite }
@keyframes p { 50% { opacity: .25 } }
@media (prefers-reduced-motion: reduce) { .pulse { animation: none } * { transition: none !important } }

.cols { display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr); gap: 18px; padding: 18px 22px 22px }
.sect { border: 1px solid var(--line); border-radius: var(--r); padding: 16px; display: flex; flex-direction: column; gap: 12px; min-width: 0; background: var(--surface) }
.sect.hl { border-color: var(--accent); box-shadow: 0 0 0 4px var(--accent-soft) }
.field { display: flex; flex-direction: column; gap: 5px; min-width: 0 }
.field > span { font-size: 12px; color: var(--muted); font-weight: 600 }
.field .req { color: var(--bad) }
.grid2 { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 12px }
.check { display: flex; gap: 9px; align-items: center; font-weight: 600; font-size: 13px; cursor: pointer }
.sub { display: flex; flex-direction: column; gap: 12px; padding: 14px; background: var(--surface-2); border: 1px solid var(--line-2); border-radius: var(--r-sm) }
.sub-title { font-size: 13px; font-weight: 700; display: flex; align-items: center; gap: 8px }

.dispos { display: flex; flex-wrap: wrap; gap: 7px }
.dchip { border: 1px solid var(--line); background: var(--surface); border-radius: 99px; padding: 6px 13px; font-size: 13px; font-weight: 600; color: var(--ink-2); transition: all .12s }
.dchip:hover { border-color: #C9D0DC }
.dchip.on { background: var(--ink); border-color: var(--ink); color: var(--surface) }
.dchip.on.t-money { background: var(--money); border-color: var(--money); color: #fff }
.dchip.on.t-warn { background: var(--warn); border-color: var(--warn); color: #fff }
.dchip.on.t-accent { background: var(--accent); border-color: var(--accent); color: var(--accent-ink) }
.dchip.on.t-bad { background: var(--bad); border-color: var(--bad); color: #fff }
.seg2 { display: inline-flex; background: var(--surface); border: 1px solid var(--line); border-radius: 10px; padding: 3px; gap: 3px }
.seg2 button { border: 0; background: transparent; padding: 6px 12px; border-radius: 7px; font-weight: 600; font-size: 13px; color: var(--muted) }
.seg2 button.on { background: var(--accent-soft); color: var(--accent) }

.fu-row { display: flex; flex-direction: column; gap: 8px; padding-top: 12px; border-top: 1px solid var(--line-2) }
.fu-row:first-of-type { border-top: 0; padding-top: 0 }
.fu-row .line { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; align-items: center }
.inline { display: flex; gap: 6px; flex-wrap: wrap; align-items: center }

.timeline { display: flex; flex-direction: column }
.ev { display: grid; grid-template-columns: 12px minmax(0, 1fr); gap: 12px; padding: 0 0 14px; position: relative }
.ev::before { content: ""; position: absolute; left: 5px; top: 14px; bottom: 0; width: 2px; background: var(--line-2) }
.ev:last-child::before { display: none }
.ev .dot { width: 12px; height: 12px; border-radius: 50%; margin-top: 4px; background: var(--line); border: 3px solid var(--surface); box-shadow: 0 0 0 1px var(--line) }
.ev.call .dot { background: var(--accent) } .ev.donation .dot { background: var(--money) } .ev.followup .dot { background: var(--warn) }
.ev .meta { font-size: 12px; color: var(--muted) }
.ev .meta b { color: var(--ink-2); font-weight: 600 }

.plan { border: 1px solid var(--line); border-radius: var(--r-sm); padding: 12px 14px; display: flex; flex-direction: column; gap: 10px }
.plan .line { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; align-items: center }
.plan .amt { font-size: 17px; font-weight: 800; letter-spacing: -.01em; font-variant-numeric: tabular-nums }
.months { display: flex; flex-wrap: wrap; gap: 6px }
.m { border: 1px solid var(--line); background: var(--surface); border-radius: 8px; padding: 4px 9px; font-size: 12px; font-weight: 600; font-variant-numeric: tabular-nums }
.m.charged { background: var(--money-soft); color: var(--money); border-color: transparent }
.m.missed { background: var(--bad-soft); color: var(--bad); border-color: transparent }
.m.future { opacity: .55 }

/* ---------- tables ---------- */
.tablewrap { overflow-x: auto }
table { border-collapse: collapse; width: 100%; min-width: 560px }
th, td { text-align: left; padding: 11px 18px; border-top: 1px solid var(--line-2); white-space: nowrap }
th { font-size: 11px; text-transform: uppercase; letter-spacing: .07em; color: var(--muted); font-weight: 700; border-top: 0; background: var(--surface-2) }
tbody tr:hover td { background: var(--surface-2) }
td.r, th.r { text-align: right; font-variant-numeric: tabular-nums }
.link { border: 0; background: none; padding: 0; font-weight: 700; color: var(--ink) }
.link:hover { color: var(--accent) }

.banner { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; justify-content: space-between; background: var(--accent-soft); color: var(--accent); border-radius: var(--r); padding: 12px 16px; font-weight: 500 }
.toast { position: fixed; left: 50%; transform: translateX(-50%); bottom: calc(24px + env(safe-area-inset-bottom, 0px)); background: var(--ink); color: var(--surface); padding: 11px 18px; border-radius: 12px; z-index: 20; max-width: calc(100% - 32px); font-weight: 600; box-shadow: var(--shadow-lg) }
.loading main { opacity: .65; pointer-events: none; transition: opacity .2s }

/* ---------- login ---------- */
.login-page { background: radial-gradient(1200px 600px at 10% -10%, var(--accent-soft), transparent 60%), var(--bg) }
.login { min-height: 100vh; display: grid; place-items: center; padding: 24px max(16px, env(safe-area-inset-left, 0px)) }
.login form { width: 100%; max-width: 400px; display: flex; flex-direction: column; gap: 16px; background: var(--surface); border: 1px solid var(--line); border-radius: 18px; padding: 32px; box-shadow: var(--shadow-lg) }
.login .logo { padding: 0; margin-bottom: 6px }
.login h1 { font-size: 24px }
.login input { width: 100% }

/* ---------- smaller screens ---------- */
@media (max-width: 1180px) { .split { grid-template-columns: minmax(0, 1fr) } .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)) } }
@media (max-width: 1640px) { .cols { grid-template-columns: minmax(0, 1fr) } }
@media (max-width: 860px) {
  .app { grid-template-columns: minmax(0, 1fr) }
  .side { position: static; height: auto; flex-direction: row; flex-wrap: wrap; align-items: center; padding: 10px 16px; gap: 10px; border-right: 0; border-bottom: 1px solid var(--line) }
  .side .logo small { display: none }
  nav { order: 3; flex-direction: row; overflow-x: auto; width: 100% }
  nav button { white-space: nowrap; padding: 8px 10px }
  .side-foot { margin: 0 0 0 auto; border: 0; padding: 0 }
  .side-foot .me { display: none }
  .top, main { padding-left: 16px; padding-right: 16px }
  .card-head, .cols { padding-left: 16px; padding-right: 16px }
  .callbar { margin-left: 16px; margin-right: 16px }
}
@media (max-width: 480px) { .grid2 { grid-template-columns: minmax(0, 1fr) } .kpis { grid-template-columns: minmax(0, 1fr) } h1 { font-size: 19px } }

/* ---------- dial pad ---------- */
.dialwrap { display: grid; grid-template-columns: minmax(0, 380px) minmax(0, 1fr); gap: 18px; align-items: start }
.dial-input { width: 100%; font-size: 26px; font-weight: 700; text-align: center; letter-spacing: .02em; padding: 14px }
.keypad { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px }
.key { border: 1px solid var(--line); background: var(--surface-2); border-radius: 14px; padding: 14px 0; font-size: 20px; font-weight: 700; color: var(--ink); transition: background .1s, transform .05s }
.key:hover { background: var(--accent-soft); border-color: transparent; color: var(--accent) }
.key:active { transform: scale(.97) }
.dial-live { text-align: center; display: flex; flex-direction: column; gap: 4px; padding: 6px 0 }
.dial-num { font-size: 26px; font-weight: 800; letter-spacing: -.01em }
.dial-live .t { font-size: 18px; font-weight: 700; color: var(--money) }
.tones { min-height: 22px; text-align: center; font-weight: 700; letter-spacing: .2em; color: var(--muted) }
.callkeys { margin: 10px 22px 0; max-width: 300px; display: flex; flex-direction: column; gap: 8px }
.callkeys .key { padding: 9px 0; font-size: 16px }
@media (max-width: 1180px) { .dialwrap { grid-template-columns: minmax(0, 1fr) } }
.banner.live { background: var(--money-soft); color: var(--money) }

/* ---------- campaigns & incoming calls ---------- */
.chip-btn { display: inline-flex; align-items: center; gap: 7px; border: 1px solid var(--line); background: var(--surface); border-radius: 99px; padding: 6px 12px; font-weight: 700; color: var(--ink-2); font-size: 13px }
.chip-btn:hover { border-color: var(--accent); color: var(--accent) }
.switch { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--line); background: var(--surface); border-radius: 99px; padding: 5px 12px 5px 5px; font-weight: 600; font-size: 13px; color: var(--muted) }
.switch .knob { width: 30px; height: 18px; border-radius: 99px; background: var(--line); position: relative; transition: background .15s }
.switch .knob::after { content: ""; position: absolute; top: 2px; left: 2px; width: 14px; height: 14px; border-radius: 50%; background: #fff; box-shadow: 0 1px 2px rgba(0,0,0,.2); transition: transform .15s }
.switch.on { color: var(--money); border-color: var(--money-soft); background: var(--money-soft) }
.switch.on .knob { background: var(--money) }
.switch.on .knob::after { transform: translateX(12px) }
.pickgrid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 10px }
.pickcard { display: flex; gap: 12px; align-items: flex-start; border: 1px solid var(--line); border-radius: var(--r-sm); padding: 14px; cursor: pointer; background: var(--surface) }
.pickcard:has(input:checked) { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft) }
.pickcard input { margin-top: 3px; accent-color: var(--accent) }
.pickcard b { display: block }
.pickcard small { display: block; font-size: 12px }
.pickcard.small { padding: 10px 12px }
.campbody { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(0, 1fr); gap: 16px }
.campbody .wide { grid-column: 1 / -1 }
table.compact { min-width: 420px }
table.compact td, table.compact th { padding: 8px 12px }
.tag { display: inline-block; font-size: 11px; font-weight: 600; padding: 0 7px; border-radius: 99px; background: var(--surface-2); border: 1px solid var(--line); color: var(--muted) }
.banner.ringing-in { background: var(--accent); color: var(--accent-ink); font-size: 15px; padding: 14px 18px; box-shadow: 0 8px 24px rgba(79, 70, 229, .35) }
.banner.ringing-in .btn.call { box-shadow: none }
.inrow { display: flex; flex-direction: column; gap: 10px; padding: 12px 14px; border: 1px solid var(--line); border-radius: var(--r-sm) }
.inrow .line { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; align-items: center }
.inrow audio { width: 100%; max-width: 420px; height: 36px }
.inrow.handled { opacity: .7 }
@media (max-width: 1180px) { .campbody { grid-template-columns: minmax(0, 1fr) } }

/* ---------- disposition pop-up ---------- */
.modal { position: fixed; inset: 0; z-index: 30; background: rgba(15, 18, 30, .45); display: grid; place-items: center; padding: 16px max(16px, env(safe-area-inset-left, 0px)) }
.wiz { width: 100%; max-width: 620px; max-height: calc(100vh - 32px); overflow: auto; background: var(--surface); border-radius: 18px; box-shadow: var(--shadow-lg); display: flex; flex-direction: column }
.wiz > header { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; padding: 20px 22px 6px }
.wiz .steps { list-style: none; display: flex; gap: 6px; padding: 8px 22px 0; margin: 0; flex-wrap: wrap }
.wiz .steps li { font-size: 12px; font-weight: 700; color: var(--muted); padding: 4px 10px; border-radius: 99px; background: var(--surface-2) }
.wiz .steps li.cur { background: var(--accent); color: var(--accent-ink) }
.wiz .steps li.done { background: var(--accent-soft); color: var(--accent) }
.wiz-body { padding: 18px 22px; display: flex; flex-direction: column; gap: 14px }
.wiz > footer { display: flex; justify-content: space-between; gap: 10px; padding: 14px 22px 20px; border-top: 1px solid var(--line-2) }
.dispos.big .dchip { padding: 10px 16px; font-size: 14px }
.seg2.wide { display: flex } .seg2.wide button { flex: 1; padding: 9px 12px }
.seg2 button:disabled { opacity: .5; cursor: not-allowed }

/* ---------- call waiting & hold ---------- */
#side { position: fixed; right: max(20px, env(safe-area-inset-right, 0px)); bottom: calc(80px + env(safe-area-inset-bottom, 0px)); z-index: 25; max-width: min(380px, calc(100vw - 32px)) }
.waitbox { background: var(--surface); border: 2px solid var(--accent); border-radius: 16px; box-shadow: var(--shadow-lg); padding: 16px; display: flex; flex-direction: column; gap: 10px; animation: slidein .25s ease-out }
.waitbox .wcaller { font-size: 15px; line-height: 1.5 }
@keyframes slidein { from { transform: translateY(12px); opacity: 0 } to { transform: none; opacity: 1 } }
.banner.held { background: var(--warn-soft); color: var(--warn) }
td.notes { white-space: normal; min-width: 160px; color: var(--muted) }